One Night at the Call Center

Author: Chetan Bhagat
Press 1 for technical support. Press 2 for broken hearts.Press 3 if your life has totally crashed. . . . Six friends work nights at a call center in India, providing technical support for a major U.S. appliance corporation. Skilled in patience–and accent management–they help American consumers keep their lives running. Yet behind the headsets, everybody’s heart is on the l….Read More
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